{"id":2784,"date":"2021-05-05T03:42:24","date_gmt":"2021-05-05T03:42:24","guid":{"rendered":"https:\/\/course.oeru.org\/ccom103\/?page_id=2784"},"modified":"2021-05-05T03:42:24","modified_gmt":"2021-05-05T03:42:24","slug":"overview-and-objectives","status":"publish","type":"page","link":"https:\/\/course.oeru.org\/ccom103\/learning-pathways\/negative-and-crisis-communications\/overview-and-objectives\/","title":{"rendered":"Overview and Objectives"},"content":{"rendered":"<div id=\"content\" class=\"mw-body container\" role=\"main\">\n<div class=\"row\">\n<div class=\"col-md-12\">\n<div class=\"panel\">\n<div class=\"panel-body\">\n<div id=\"bodyContent\">\n<div id=\"mw-content-text\" lang=\"en\" dir=\"ltr\" class=\"mw-content-ltr\"><div class=\"panel iDevice\">\n\t<div class=\"panel-heading idevice-heading\">\n\t\t<div>\n\t\t\t<img decoding=\"async\" class=\"pedagogicalicon\" alt=\"objectives\" src=\"https:\/\/course.oeru.org\/ccom103\/wp-content\/themes\/oeru_course\/idevices\/Icon_objectives.png\">\n\t\t<\/div>\n\t\t<div>\n\t\t\t<h2>Overview<\/h2>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"panel-body\">\n\t\t<div class=\"col-md-12\">\n\t\t\t<\/p>\n<p>In times of confusion, clear, concise communication becomes even more important. In this pathway, you will learn about effective ways to deliver negative news and invite constructive feedback to prevent business problems. Every organization should have a crisis communication plan for worst case scenarios. As you work through this pathway, you will also learn the elements of a crisis plan, including how to manage press conferences. In all these cases, preparation is the key to productive outcomes.\n<\/p>\n<p>\n<\/p>\n<p>\n\t\t<\/div>\n\t<\/div>\n<\/div><\/p>\n<p>\n<\/p>\n<p>\n<\/p>\n<div class=\"panel iDevice\">\n\t<div class=\"panel-heading idevice-heading\">\n\t\t<div>\n\t\t\t<img decoding=\"async\" class=\"pedagogicalicon\" alt=\"objectives\" src=\"https:\/\/course.oeru.org\/ccom103\/wp-content\/themes\/oeru_course\/idevices\/Icon_objectives.png\">\n\t\t<\/div>\n\t\t<div>\n\t\t\t<h2>Objectives<\/h2>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"panel-body\">\n\t\t<div class=\"col-md-12\">\n\t\t\t<\/p>\n<ul>\n<li>Apply effective strategies to deliver negative workplace news.\n<\/li>\n<li>Prevent workplace problems by inviting feedback on concerns and issues.\n<\/li>\n<li>Describe the elements of a business crisis communication plan.\n<\/li>\n<li>Outline the purpose and key steps in managing press conferences.\n<\/li>\n<\/ul>\n<p>\n<\/p>\n<p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<p><!-- \nNewPP limit report\nCPU time usage: 0.016 seconds\nReal time usage: 0.018 seconds\nPreprocessor visited node count: 205\/1000000\nPreprocessor generated node count: 842\/1000000\nPost\u2010expand include size: 4608\/2097152 bytes\nTemplate argument size: 1706\/2097152 bytes\nHighest expansion depth: 7\/40\nExpensive parser function count: 0\/100\n--><\/p>\n<p><!-- Saved in parser cache with key we_en-mw_:pcache:idhash:178089-0!*!*!*!*!2!* and timestamp 20210505013832 and revision id 1010826\n -->\n<\/div>\n<div class=\"visualClear\"><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"row\">\n<div class=\"col-md-12\">\n<ul class=\"pager\">\n<li class=\"previous\">\n            <a href=\"\/ccom103\/learning-pathways\/communication-in-the-workplace\/outputs-workplace-conflict-challenge\">\u2190 Previous<\/a>\n          <\/li>\n<li class=\"next\">\n            <a href=\"\/ccom103\/learning-pathways\/negative-and-crisis-communications\/delivering-a-negative-news-message\">Next \u2192<\/a>\n          <\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<div id=\"wenote-ids\"><script type='text\/javascript' id='wenotes-ids'>\n    var WEnotesSite = \"https:\/\/wikieducator.org\";\n    var WEnotesPath = \"\/Intercultural_communication_teamwork_and_leadership\/Negative_and_crisis_communications\/Overview_and_Objectives\";\n    var WEnotesSiteID = \"0e3d258fbd36841f92259eefcd41d5e9\";\n    var WEnotesPathID = \"d9bf30b60626cf926ba18d90a889f4a6\";\n    var WEnotesIDs = { site: \"https:\/\/wikieducator.org\", path: \"\/Intercultural_communication_teamwork_and_leadership\/Negative_and_crisis_communications\/Overview_and_Objectives\", site_id: \"0e3d258fbd36841f92259eefcd41d5e9\", path_id: \"d9bf30b60626cf926ba18d90a889f4a6\" };\n<\/script><\/div>\n<\/div>\n<footer><\/footer>\n","protected":false},"excerpt":{"rendered":"<p>\u2190 Previous Next \u2192<\/p>\n","protected":false},"author":790,"featured_media":0,"parent":2782,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2784","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/course.oeru.org\/ccom103\/wp-json\/wp\/v2\/pages\/2784","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/course.oeru.org\/ccom103\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/course.oeru.org\/ccom103\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/course.oeru.org\/ccom103\/wp-json\/wp\/v2\/users\/790"}],"replies":[{"embeddable":true,"href":"https:\/\/course.oeru.org\/ccom103\/wp-json\/wp\/v2\/comments?post=2784"}],"version-history":[{"count":1,"href":"https:\/\/course.oeru.org\/ccom103\/wp-json\/wp\/v2\/pages\/2784\/revisions"}],"predecessor-version":[{"id":2785,"href":"https:\/\/course.oeru.org\/ccom103\/wp-json\/wp\/v2\/pages\/2784\/revisions\/2785"}],"up":[{"embeddable":true,"href":"https:\/\/course.oeru.org\/ccom103\/wp-json\/wp\/v2\/pages\/2782"}],"wp:attachment":[{"href":"https:\/\/course.oeru.org\/ccom103\/wp-json\/wp\/v2\/media?parent=2784"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}