{"id":2822,"date":"2021-05-05T03:42:29","date_gmt":"2021-05-05T03:42:29","guid":{"rendered":"https:\/\/course.oeru.org\/ccom103\/?page_id=2822"},"modified":"2021-05-05T03:42:29","modified_gmt":"2021-05-05T03:42:29","slug":"video-signpost-verghese","status":"publish","type":"page","link":"https:\/\/course.oeru.org\/ccom103\/learning-pathways\/communicating-across-difference\/video-signpost-verghese\/","title":{"rendered":"Video signpost &#8211; Verghese"},"content":{"rendered":"<div id=\"content\" class=\"mw-body container\" role=\"main\">\n<div class=\"row\">\n<div class=\"col-md-12\">\n<div class=\"panel\">\n<div class=\"panel-body\">\n<div id=\"bodyContent\">\n<div id=\"mw-content-text\" lang=\"en\" dir=\"ltr\" class=\"mw-content-ltr\"><div class=\"panel iDevice\">\n\t<div class=\"panel-heading idevice-heading\">\n\t\t<div>\n\t\t\t<img decoding=\"async\" class=\"pedagogicalicon\" alt=\"media\" src=\"https:\/\/course.oeru.org\/ccom103\/wp-content\/themes\/oeru_course\/idevices\/Icon_multimedia.png\">\n\t\t<\/div>\n\t\t<div>\n\t\t\t<h2>Media<\/h2>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"panel-body\">\n\t\t<div class=\"col-md-12\">\n\t\t\t<\/p>\n<p>View video \u2013 Dr. Tom Verghese: Understanding Cultural Communication Differences [3:00 min.] Dr. Verghese discusses cross-cultural communication differences in direct and indirect communication styles, body language, and tonality, and challenges they can present. He also points out that perceptions of communication styles are always relative to your own cultural reference point.\n<\/p>\n<p>\nThe notion of direct and indirect communication styles is based on Hall\u2019s (1981) research, who you read about in Chapter 18.2. As Dr. Garson (2007) explains, higher context cultures tend to be more indirect, and lower context cultures tend to be more explicit, in both verbal and nonverbal messages.  Learning to flex your communication style in different cultural contexts can help you frame messages more appropriately, and avoid misunderstandings. Dr. Garson reminds that no one culture is purely high or low context, and there is a great deal of individual style variation within cultures as well.\n<\/p>\n\n<div data-mode=\"normal\" data-oembed=\"1\" data-provider=\"youtube\" id=\"arve-youtube-0w9ilrfyq20\" style=\"max-width:400px;\" class=\"arve alignleft\">\n\t<div class=\"arve-inner\">\n\t\t<div style=\"aspect-ratio:500\/281\" class=\"arve-embed arve-embed--has-aspect-ratio\">\n\t\t\t<div class=\"arve-ar\" style=\"padding-top:56.200000%\"><\/div>\n\t\t\t<iframe allow=\"accelerometer &apos;none&apos;;autoplay &apos;none&apos;;bluetooth &apos;none&apos;;browsing-topics &apos;none&apos;;camera &apos;none&apos;;clipboard-read &apos;none&apos;;clipboard-write;display-capture &apos;none&apos;;encrypted-media &apos;none&apos;;gamepad &apos;none&apos;;geolocation &apos;none&apos;;gyroscope &apos;none&apos;;hid &apos;none&apos;;identity-credentials-get &apos;none&apos;;idle-detection &apos;none&apos;;keyboard-map &apos;none&apos;;local-fonts;magnetometer &apos;none&apos;;microphone &apos;none&apos;;midi &apos;none&apos;;otp-credentials &apos;none&apos;;payment &apos;none&apos;;picture-in-picture;publickey-credentials-create &apos;none&apos;;publickey-credentials-get &apos;none&apos;;screen-wake-lock &apos;none&apos;;serial &apos;none&apos;;summarizer &apos;none&apos;;sync-xhr;usb &apos;none&apos;;web-share;window-management &apos;none&apos;;xr-spatial-tracking &apos;none&apos;;\" allowfullscreen=\"\" class=\"arve-iframe fitvidsignore\" credentialless data-arve=\"arve-youtube-0w9ilrfyq20\" data-lenis-prevent=\"\" data-src-no-ap=\"https:\/\/www.youtube-nocookie.com\/embed\/0W9iLrfyq20?feature=oembed&amp;iv_load_policy=3&amp;modestbranding=1&amp;rel=0&amp;autohide=1&amp;playsinline=0&amp;autoplay=0\" frameborder=\"0\" height=\"224.8\" loading=\"lazy\" name=\"\" referrerpolicy=\"strict-origin-when-cross-origin\" sandbox=\"allow-scripts allow-same-origin allow-presentation allow-popups allow-popups-to-escape-sandbox\" scrolling=\"no\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/0W9iLrfyq20?feature=oembed&#038;iv_load_policy=3&#038;modestbranding=1&#038;rel=0&#038;autohide=1&#038;playsinline=0&#038;autoplay=0\" title=\"Understanding Cultural Communication Differences\" width=\"400\"><\/iframe>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\t\n\t\n\t<script type=\"application\/ld+json\">{\"@context\":\"http:\\\/\\\/schema.org\\\/\",\"@id\":\"https:\\\/\\\/course.oeru.org\\\/ccom103\\\/learning-pathways\\\/communicating-across-difference\\\/video-signpost-verghese\\\/#arve-youtube-0w9ilrfyq20\",\"type\":\"VideoObject\",\"embedURL\":\"https:\\\/\\\/www.youtube-nocookie.com\\\/embed\\\/0W9iLrfyq20?feature=oembed&iv_load_policy=3&modestbranding=1&rel=0&autohide=1&playsinline=0&autoplay=0\",\"name\":\"Understanding Cultural Communication Differences\"}<\/script>\n\t\n<div class=\"arve-error\"><p><small><abbr title=\"Advanced Responsive Video Embedder\">ARVE<\/abbr> error: maxwidth: <code>420px<\/code> is not valid<\/small><\/p><\/div>\n<\/div>\n<p>\n<\/p>\n<p>\n\t\t<\/div>\n\t<\/div>\n<\/div><\/p>\n<p>\n<b>Reference<\/b><br \/>\nKyra Garson. 2007. A Crash Course in Culture and Classroom Applications pp. 58-67 in TRU: <a rel=\"nofollow\" class=\"external text\" href=\"http:\/\/www.tru.ca\/__shared\/assets\/gmc6666.pdf\">A Globally Minded Campus &#8211; A Resource for Academic Departments.<\/a> Thompson Rivers, TRU World.\n<\/p>\n<div class=\"panel iDevice\">\n\t<div class=\"panel-heading idevice-heading\">\n\t\t<div>\n\t\t\t<img decoding=\"async\" class=\"pedagogicalicon\" alt=\"media\" src=\"https:\/\/course.oeru.org\/ccom103\/wp-content\/themes\/oeru_course\/idevices\/Icon_multimedia.png\">\n\t\t<\/div>\n\t\t<div>\n\t\t\t<h2>Media<\/h2>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"panel-body\">\n\t\t<div class=\"col-md-12\">\n\t\t\t<\/p>\n<p>View video \u2013 TedX Talks: Valerie Hoeks \u2013 Cultural difference in business [12:17 min.] Hoeks observes Westerners have much to learn about relationships from the Chinese. She explains how Confucian philosophy emphasizes correctness in social relationships, justice, sincerity, loyalty, and respect for elders.This is why you need to build relationships to be successful in business in China. She describes the concept of \u2018guanxi\u2019 as the importance of relationship in how things get done, which means a long introduction phase is needed to build trust. Once mutual trust is established, Chinese people are very loyal. Hoeks also explains three keys to maintaining relationships \u2013 reciprocal favour, harmony and face \u2013 illustrated with stories of her experiences of living and working in China. She says her own most important learning was to take a long term view, and to be patient, open, and a good listener.\n<\/p>\n<p>\n<div data-mode=\"normal\" data-oembed=\"1\" data-provider=\"youtube\" id=\"arve-youtube-vmwjscsccf0\" style=\"max-width:400px;\" class=\"arve alignleft\">\n\t<div class=\"arve-inner\">\n\t\t<div style=\"aspect-ratio:500\/281\" class=\"arve-embed arve-embed--has-aspect-ratio\">\n\t\t\t<div class=\"arve-ar\" style=\"padding-top:56.200000%\"><\/div>\n\t\t\t<iframe allow=\"accelerometer &apos;none&apos;;autoplay &apos;none&apos;;bluetooth &apos;none&apos;;browsing-topics &apos;none&apos;;camera &apos;none&apos;;clipboard-read &apos;none&apos;;clipboard-write;display-capture &apos;none&apos;;encrypted-media &apos;none&apos;;gamepad &apos;none&apos;;geolocation &apos;none&apos;;gyroscope &apos;none&apos;;hid &apos;none&apos;;identity-credentials-get &apos;none&apos;;idle-detection &apos;none&apos;;keyboard-map &apos;none&apos;;local-fonts;magnetometer &apos;none&apos;;microphone &apos;none&apos;;midi &apos;none&apos;;otp-credentials &apos;none&apos;;payment &apos;none&apos;;picture-in-picture;publickey-credentials-create &apos;none&apos;;publickey-credentials-get &apos;none&apos;;screen-wake-lock &apos;none&apos;;serial &apos;none&apos;;summarizer &apos;none&apos;;sync-xhr;usb &apos;none&apos;;web-share;window-management &apos;none&apos;;xr-spatial-tracking &apos;none&apos;;\" allowfullscreen=\"\" class=\"arve-iframe fitvidsignore\" credentialless data-arve=\"arve-youtube-vmwjscsccf0\" data-lenis-prevent=\"\" data-src-no-ap=\"https:\/\/www.youtube-nocookie.com\/embed\/VMwjscSCcf0?feature=oembed&amp;iv_load_policy=3&amp;modestbranding=1&amp;rel=0&amp;autohide=1&amp;playsinline=0&amp;autoplay=0\" frameborder=\"0\" height=\"224.8\" loading=\"lazy\" name=\"\" referrerpolicy=\"strict-origin-when-cross-origin\" sandbox=\"allow-scripts allow-same-origin allow-presentation allow-popups allow-popups-to-escape-sandbox\" scrolling=\"no\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/VMwjscSCcf0?feature=oembed&#038;iv_load_policy=3&#038;modestbranding=1&#038;rel=0&#038;autohide=1&#038;playsinline=0&#038;autoplay=0\" title=\"Cultural difference in business\" width=\"400\"><\/iframe>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\t\n\t\n\t<script type=\"application\/ld+json\">{\"@context\":\"http:\\\/\\\/schema.org\\\/\",\"@id\":\"https:\\\/\\\/course.oeru.org\\\/ccom103\\\/learning-pathways\\\/communicating-across-difference\\\/video-signpost-verghese\\\/#arve-youtube-vmwjscsccf0\",\"type\":\"VideoObject\",\"embedURL\":\"https:\\\/\\\/www.youtube-nocookie.com\\\/embed\\\/VMwjscSCcf0?feature=oembed&iv_load_policy=3&modestbranding=1&rel=0&autohide=1&playsinline=0&autoplay=0\",\"name\":\"Cultural difference in business\"}<\/script>\n\t\n<div class=\"arve-error\"><p><small><abbr title=\"Advanced Responsive Video Embedder\">ARVE<\/abbr> error: maxwidth: <code>420px<\/code> is not valid<\/small><\/p><\/div>\n<\/div><\/p>\n<p>\n<\/p>\n<p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<p>\nRead: Michelle LeBaron. June 2003. Cultural Diversity. Beyond Intractability: Communication Tool for Understanding Cultural Differences.<br \/>\nThis <a rel=\"nofollow\" class=\"external text\" href=\"http:\/\/www.beyondintractability.org\/essay\/communication-tools\">article<\/a> discusses how we need self-knowledge, self-awareness, and cultural fluency to be able to perceive our own cultural lenses, which shape how we understand and communicate with others. It also provides a description of high and low context communication styles, and individualistic and communitarian views of self in relation to others, illustrated with real-world examples. This resource also provides a PowerPoint summary to aid understanding of key concepts in the reading.\n<\/p>\n<div class=\"panel iDevice\">\n\t<div class=\"panel-heading idevice-heading\">\n\t\t<div>\n\t\t\t<img decoding=\"async\" class=\"pedagogicalicon\" alt=\"media\" src=\"https:\/\/course.oeru.org\/ccom103\/wp-content\/themes\/oeru_course\/idevices\/Icon_multimedia.png\">\n\t\t<\/div>\n\t\t<div>\n\t\t\t<h2>Media<\/h2>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"panel-body\">\n\t\t<div class=\"col-md-12\">\n\t\t\t<\/p>\n<p>View video \u2013TedX Talks Julien S. Bourrelle: How Culture Drives Behaviours [12:07 min.] Bourrelle explains how our home culture learning shapes our perceptions, expectations and behaviour in social situations.  To communicate effectively with different others, we need to change our \u2018cultural glasses.\u2019 We can do this by developing awareness of our own cultural lens, and increasing our understanding of other cultural perspectives. Bourrelle illustrates his message with stories of his experiences of social interactions between people from various cultures in his international study and work experiences.  His main point is that if you can change your cultural lens, you can change your perceptions, and the way you relate to cultural differences. This is the key to benefiting from diversity.\n<\/p>\n<p>\n<div data-mode=\"normal\" data-oembed=\"1\" data-provider=\"youtube\" id=\"arve-youtube-l-yy6poj2zs\" style=\"max-width:400px;\" class=\"arve alignleft\">\n\t<div class=\"arve-inner\">\n\t\t<div style=\"aspect-ratio:500\/281\" class=\"arve-embed arve-embed--has-aspect-ratio\">\n\t\t\t<div class=\"arve-ar\" style=\"padding-top:56.200000%\"><\/div>\n\t\t\t<iframe allow=\"accelerometer &apos;none&apos;;autoplay &apos;none&apos;;bluetooth &apos;none&apos;;browsing-topics &apos;none&apos;;camera &apos;none&apos;;clipboard-read &apos;none&apos;;clipboard-write;display-capture &apos;none&apos;;encrypted-media &apos;none&apos;;gamepad &apos;none&apos;;geolocation &apos;none&apos;;gyroscope &apos;none&apos;;hid &apos;none&apos;;identity-credentials-get &apos;none&apos;;idle-detection &apos;none&apos;;keyboard-map &apos;none&apos;;local-fonts;magnetometer &apos;none&apos;;microphone &apos;none&apos;;midi &apos;none&apos;;otp-credentials &apos;none&apos;;payment &apos;none&apos;;picture-in-picture;publickey-credentials-create &apos;none&apos;;publickey-credentials-get &apos;none&apos;;screen-wake-lock &apos;none&apos;;serial &apos;none&apos;;summarizer &apos;none&apos;;sync-xhr;usb &apos;none&apos;;web-share;window-management &apos;none&apos;;xr-spatial-tracking &apos;none&apos;;\" allowfullscreen=\"\" class=\"arve-iframe fitvidsignore\" credentialless data-arve=\"arve-youtube-l-yy6poj2zs\" data-lenis-prevent=\"\" data-src-no-ap=\"https:\/\/www.youtube-nocookie.com\/embed\/l-Yy6poJ2zs?feature=oembed&amp;iv_load_policy=3&amp;modestbranding=1&amp;rel=0&amp;autohide=1&amp;playsinline=0&amp;autoplay=0\" frameborder=\"0\" height=\"224.8\" loading=\"lazy\" name=\"\" referrerpolicy=\"strict-origin-when-cross-origin\" sandbox=\"allow-scripts allow-same-origin allow-presentation allow-popups allow-popups-to-escape-sandbox\" scrolling=\"no\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/l-Yy6poJ2zs?feature=oembed&#038;iv_load_policy=3&#038;modestbranding=1&#038;rel=0&#038;autohide=1&#038;playsinline=0&#038;autoplay=0\" title=\"How Culture Drives Behaviours\" width=\"400\"><\/iframe>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\t\n\t\n\t<script type=\"application\/ld+json\">{\"@context\":\"http:\\\/\\\/schema.org\\\/\",\"@id\":\"https:\\\/\\\/course.oeru.org\\\/ccom103\\\/learning-pathways\\\/communicating-across-difference\\\/video-signpost-verghese\\\/#arve-youtube-l-yy6poj2zs\",\"type\":\"VideoObject\",\"embedURL\":\"https:\\\/\\\/www.youtube-nocookie.com\\\/embed\\\/l-Yy6poJ2zs?feature=oembed&iv_load_policy=3&modestbranding=1&rel=0&autohide=1&playsinline=0&autoplay=0\",\"name\":\"How Culture Drives Behaviours\"}<\/script>\n\t\n<div class=\"arve-error\"><p><small><abbr title=\"Advanced Responsive Video Embedder\">ARVE<\/abbr> error: maxwidth: <code>420px<\/code> is not valid<\/small><\/p><\/div>\n<\/div><\/p>\n<p>\n<\/p>\n<p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<p><!-- \nNewPP limit report\nCPU time usage: 0.035 seconds\nReal time usage: 0.040 seconds\nPreprocessor visited node count: 430\/1000000\nPreprocessor generated node count: 1288\/1000000\nPost\u2010expand include size: 10992\/2097152 bytes\nTemplate argument size: 6405\/2097152 bytes\nHighest expansion depth: 7\/40\nExpensive parser function count: 0\/100\n--><\/p>\n<p><!-- Saved in parser cache with key we_en-mw_:pcache:idhash:179906-0!*!*!*!*!2!* and timestamp 20210505034229 and revision id 1074916\n -->\n<\/div>\n<div class=\"visualClear\"><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"row\">\n<div class=\"col-md-12\">\n<ul class=\"pager\">\n<li class=\"previous\">\n            <a href=\"\/ccom103\/learning-pathways\/communicating-across-difference\/government-and-business-intercultural-communication-resources\">\u2190 Previous<\/a>\n          <\/li>\n<li class=\"next\">\n            <a href=\"\/ccom103\/learning-pathways\/communicating-across-difference\/video-signpost-amsterdam\">Next \u2192<\/a>\n          <\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<div id=\"wenote-ids\"><script type='text\/javascript' id='wenotes-ids'>\n    var WEnotesSite = \"https:\/\/wikieducator.org\";\n    var WEnotesPath = \"\/Intercultural_communication_teamwork_and_leadership\/Communicating_across_difference\/Video_signpost_-_Verghese\";\n    var WEnotesSiteID = \"0e3d258fbd36841f92259eefcd41d5e9\";\n    var WEnotesPathID = \"2231625ce26e4d9ca7ca860e4514f0d5\";\n    var WEnotesIDs = { site: \"https:\/\/wikieducator.org\", path: \"\/Intercultural_communication_teamwork_and_leadership\/Communicating_across_difference\/Video_signpost_-_Verghese\", site_id: \"0e3d258fbd36841f92259eefcd41d5e9\", path_id: \"2231625ce26e4d9ca7ca860e4514f0d5\" };\n<\/script><\/div>\n<\/div>\n<footer><\/footer>\n","protected":false},"excerpt":{"rendered":"<p>Reference Kyra Garson. 2007. A Crash Course in Culture and Classroom Applications pp. 58-67 in TRU: A Globally Minded Campus &#8211; A Resource for Academic Departments. Thompson Rivers, TRU World. Read: Michelle LeBaron. June 2003. Cultural Diversity. Beyond Intractability: Communication Tool for Understanding Cultural Differences. This article discusses how we need self-knowledge, self-awareness, and cultural [&hellip;]<\/p>\n","protected":false},"author":790,"featured_media":0,"parent":2814,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2822","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/course.oeru.org\/ccom103\/wp-json\/wp\/v2\/pages\/2822","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/course.oeru.org\/ccom103\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/course.oeru.org\/ccom103\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/course.oeru.org\/ccom103\/wp-json\/wp\/v2\/users\/790"}],"replies":[{"embeddable":true,"href":"https:\/\/course.oeru.org\/ccom103\/wp-json\/wp\/v2\/comments?post=2822"}],"version-history":[{"count":1,"href":"https:\/\/course.oeru.org\/ccom103\/wp-json\/wp\/v2\/pages\/2822\/revisions"}],"predecessor-version":[{"id":2823,"href":"https:\/\/course.oeru.org\/ccom103\/wp-json\/wp\/v2\/pages\/2822\/revisions\/2823"}],"up":[{"embeddable":true,"href":"https:\/\/course.oeru.org\/ccom103\/wp-json\/wp\/v2\/pages\/2814"}],"wp:attachment":[{"href":"https:\/\/course.oeru.org\/ccom103\/wp-json\/wp\/v2\/media?parent=2822"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}