{"id":4650,"date":"2019-02-26T00:48:21","date_gmt":"2019-02-26T00:48:21","guid":{"rendered":"https:\/\/course.oeru.org\/llwd100\/?page_id=4650"},"modified":"2019-02-26T00:48:21","modified_gmt":"2019-02-26T00:48:21","slug":"hints-for-communicating","status":"publish","type":"page","link":"https:\/\/course.oeru.org\/llwd100\/learning-pathways\/living-well-part-2\/hints-for-communicating\/","title":{"rendered":"Hints for communicating"},"content":{"rendered":"<div id=\"content\" class=\"mw-body container\" role=\"main\">\n<div class=\"row\">\n<div class=\"col-md-12\">\n<div class=\"panel\">\n<div class=\"panel-body\">\n<div id=\"bodyContent\">\n<div id=\"mw-content-text\" lang=\"en\" dir=\"ltr\" class=\"mw-content-ltr\">\n<p>Words, Images, Procedures, and Experiences that Harm\n<\/p>\n<h3><span class=\"mw-headline\" id=\"Harmful_words_and_images:\"><b>Harmful words and images:<\/b><\/span><\/h3>\n<ul>\n<li> \u0097&nbsp; Demented\n<\/li>\n<li> \u0097&nbsp; hostile\n<\/li>\n<li> \u0097&nbsp; Dysfunctional\n<\/li>\n<li> \u0097&nbsp; walking carcass\n<\/li>\n<li> \u0097&nbsp; Incoherent\n<\/li>\n<li> \u0097&nbsp; uncooperative\n<\/li>\n<li> \u0097&nbsp; Empty\n<\/li>\n<li> \u0097&nbsp; difficult\n<\/li>\n<li> \u0097&nbsp; Vegetative\n<\/li>\n<li> \u0097&nbsp; non-compliant\n<\/li>\n<li> \u0097&nbsp; Babbling\n<\/li>\n<li> \u0097&nbsp; Dependent\n<\/li>\n<li> \u0097&nbsp; Confused\n<\/li>\n<li> \u0097&nbsp; Shells\n<\/li>\n<li> \u0097&nbsp; nonhuman\n<\/li>\n<\/ul>\n<h3><span class=\"mw-headline\" id=\"Procedures_and_Experiences_that_Harm:\">Procedures and Experiences that Harm:<\/span><\/h3>\n<ul>\n<li> \u0097&nbsp; Unnecessary and inappropriate assessments\n<\/li>\n<li> \u0097&nbsp; Being dismissed\n<\/li>\n<li> \u0097&nbsp; Being yelled at or scolded\n<\/li>\n<li> \u0097&nbsp;&nbsp;Using deception\n<\/li>\n<li> \u0097&nbsp; Not acknowledging remaining abilities\n<\/li>\n<li> \u0097&nbsp; Being treated like a child\n<\/li>\n<li> \u0097&nbsp; Being labelled\n<\/li>\n<li> \u0097&nbsp; Being excluded\n<\/li>\n<li> \u0097&nbsp; Focusing on the disease\n<\/li>\n<li> \u0097&nbsp; Being ignored\n<\/li>\n<li> \u0097&nbsp; Being made fun of, teasing or humiliating\n<\/li>\n<li> \u0097&nbsp; Being overprotected\n<\/li>\n<li> \u0097&nbsp; Being invalidated\n<\/li>\n<li> \u0097&nbsp; Being treated as an object\n<\/li>\n<li> \u0097&nbsp; Having things done to them without explanation\n<\/li>\n<li> \u0097&nbsp; Being silenced\n<\/li>\n<li> \u0097&nbsp; When people don\u2019t listen\n<\/li>\n<\/ul>\n<p><br style=\"clear:both\">\n<\/p>\n<table class=\"oeru1 table table-striped\">\n<tbody>\n<tr>\n<th>Suggested Communication Strategies:\n<\/th>\n<th>Give an example of how you might use this strategy:\n<\/th>\n<\/tr>\n<tr>\n<td>1) Remember the basics of good communication\n<\/td>\n<td>\n<\/td>\n<\/tr>\n<tr>\n<td>2) Understand the person wants to  communicate with you\n<\/td>\n<td>\n<\/td>\n<\/tr>\n<tr>\n<td>3) Make a good first impression\n<\/td>\n<td>\n<\/td>\n<\/tr>\n<tr>\n<td>4) Create an environment that facilitates good communication\n<\/td>\n<td>\n<\/td>\n<\/tr>\n<tr>\n<td>5) Treat the person as an adult\n<\/td>\n<td>\n<\/td>\n<\/tr>\n<tr>\n<td>6) Respond to emotional needs\n<\/td>\n<td>\n<\/td>\n<\/tr>\n<tr>\n<td>7) Remember the importance of nonverbal communication- yours and theirs\n<\/td>\n<td>\n<\/td>\n<\/tr>\n<tr>\n<td>8) Remember that their behaviours communicate a message\n<\/td>\n<td>\n<\/td>\n<\/tr>\n<tr>\n<td>9) Do not take the person too literally\n<\/td>\n<td>\n<\/td>\n<\/tr>\n<tr>\n<td>10) Use repetition to facilitate better communication\n<\/td>\n<td>\n<\/td>\n<\/tr>\n<tr>\n<td>11) Do not argue or confront\n<\/td>\n<td>\n<\/td>\n<\/tr>\n<tr>\n<td>12) Speak using positive language\n<\/td>\n<td>\n<\/td>\n<\/tr>\n<tr>\n<td>13) Employ humour in communication\n<\/td>\n<td>\n<\/td>\n<\/tr>\n<tr>\n<td>14) Be in control of the conversation\n<\/td>\n<td>\n<\/td>\n<\/tr>\n<tr>\n<td>15) Don\u2019t take comments personally\n<\/td>\n<td>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><br style=\"clear:both\">Give an example of how you might use each strategy listed above.\n<\/p>\n<p><b>From:&nbsp;The Best Friends Approach to Alzheimer Care<\/b>\n<\/p>\n<p><b><a rel=\"nofollow\" class=\"external text\" href=\"http:\/\/bestfriendsapproach.com\/\">bestfriendsapproach.com<\/a><\/b>\n<\/p>\n<p><!-- \nNewPP limit report\nCPU time usage: 0.009 seconds\nReal time usage: 0.010 seconds\nPreprocessor visited node count: 12\/1000000\nPreprocessor generated node count: 36\/1000000\nPost\u2010expand include size: 52\/2097152 bytes\nTemplate argument size: 0\/2097152 bytes\nHighest expansion depth: 2\/40\nExpensive parser function count: 0\/100\n--><\/p>\n<p><!-- Saved in parser cache with key wikiedu-mw_:pcache:idhash:183667-0!*!*!!*!*!* and timestamp 20190225230417 and revision id 1049606\n -->\n<\/div>\n<div class=\"visualClear\"><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"row\">\n<div class=\"col-md-12\">\n<ul class=\"pager\">\n<li class=\"previous\">\n            <a href=\"\/llwd100\/learning-pathways\/living-well-part-2\/ways-that-we-can-provide-support\">\u2190 Previous<\/a>\n          <\/li>\n<li class=\"next\">\n            <a href=\"\/llwd100\/learning-pathways\/living-well-part-2\/your-life-story\">Next \u2192<\/a>\n          <\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<\/div>\n<footer>\n<br \/>\n<\/footer>\n","protected":false},"excerpt":{"rendered":"<p>Words, Images, Procedures, and Experiences that Harm Harmful words and images: \u0097&nbsp; Demented \u0097&nbsp; hostile \u0097&nbsp; Dysfunctional \u0097&nbsp; walking carcass \u0097&nbsp; Incoherent \u0097&nbsp; uncooperative \u0097&nbsp; Empty \u0097&nbsp; difficult \u0097&nbsp; Vegetative \u0097&nbsp; non-compliant \u0097&nbsp; Babbling \u0097&nbsp; Dependent \u0097&nbsp; Confused \u0097&nbsp; Shells \u0097&nbsp; nonhuman Procedures and Experiences that Harm: \u0097&nbsp; Unnecessary and inappropriate assessments \u0097&nbsp; Being dismissed [&hellip;]<\/p>\n","protected":false},"author":698,"featured_media":0,"parent":4642,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4650","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/course.oeru.org\/llwd100\/wp-json\/wp\/v2\/pages\/4650","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/course.oeru.org\/llwd100\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/course.oeru.org\/llwd100\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/course.oeru.org\/llwd100\/wp-json\/wp\/v2\/users\/698"}],"replies":[{"embeddable":true,"href":"https:\/\/course.oeru.org\/llwd100\/wp-json\/wp\/v2\/comments?post=4650"}],"version-history":[{"count":1,"href":"https:\/\/course.oeru.org\/llwd100\/wp-json\/wp\/v2\/pages\/4650\/revisions"}],"predecessor-version":[{"id":4651,"href":"https:\/\/course.oeru.org\/llwd100\/wp-json\/wp\/v2\/pages\/4650\/revisions\/4651"}],"up":[{"embeddable":true,"href":"https:\/\/course.oeru.org\/llwd100\/wp-json\/wp\/v2\/pages\/4642"}],"wp:attachment":[{"href":"https:\/\/course.oeru.org\/llwd100\/wp-json\/wp\/v2\/media?parent=4650"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}