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Constantly talking isn’t necessarily communicating.

—Charlie Kaufman



In this learning pathway, we look at the importance of communication in business contexts.

How we express ourselves, both verbally and non-verbally, influences how others see us. When we communicate messages accurately and effectively, our relationships are more productive. Good communication is necessary for many aspects of career success, from landing a job, through to teamwork, customer relations, problem-solving, and getting promotions.

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Introduction to Communication and How it Matters

This video discusses the importance of communication in all interpersonal relationships, whether in your personal life or in the workplace. It advises us to make ‘communicating effectively’ a major life goal, to reflect on our interactions, and to practise, practise, practise.


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