reading

Readings

Read Chapter 11.5 in Business Communication for Success. This reading describes how to enhance your nonverbal communication by observing audience responses and inviting feedback on your message delivery.

Recommended: Try this modified version of chapter exercise four. Interview someone from a culture different from your own. Ask them to describe a specific different cultural expectation about good ways to engage people by using conversational, visual or humour strategies.

What did you learn from doing this exercise?

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