Nonverbal communication is a critical part of all communication in all cultures. Interpretation of body language, voice tone, pauses and silence varies greatly across individuals and cultures. However, people everywhere tend to believe nonverbal signals more than verbal ones, especially in perceptions of feelings and attitudes. Nonverbal behaviours affect communication in telephone and online contexts, as well as face-to-face encounters.

In this pathway, you will learn how to use various movement techniques and visual aids to enhance your presentations. You will also have opportunities to apply your learning in brief online presentations.

• Describe the key principles and aspects of nonverbal communication.
• Describe movement techniques that increase presentation effectiveness.
• Describe three strategies to improve non-verbal communication.
• Create visual aids that enhance your presentations.