Establish your personal learning environment, familiarise yourself with the course site and introduce yourself to course participants using your course blog.

• These instructions are published online for independent, self study learners.
• Learning materials:
  1. Start here and
  2. Orientation

Explore the similarities and differences between managing and leading.

• These instructions are published online for independent, self study learners.
• Learning materials: Managing vs. Leading
• Learning challenge: Managing vs. Leading Challenge

Learn about motivation and how to walk the delicate balance between knowing when to intervene and knowing when to let employees fly on their own.

• These instructions are published online for independent, self study learners.
• Learning materials: The Happy Workforce
• Learning challenge: The Happy Workforce challenge

Learn to recognize the signs of conflicts and strategies to resolve them.

• These instructions are published online for independent, self study learners.
• Learning materials: Conflict Resolution
• Learning challenge: Conflict Resolution challenge

You will learn about the strategic importance of human resources management and how they are becoming a strategic partner in organizations looking to stay competitive in a fast evolving world.

• These instructions are published online for independent, self study learners.
• Learning materials: The Changing Role of Human Resources Management
• Learning challenge: The Changing Role of Human Resources Management challenge