Chances are, you have already been confronted with conflict at work or in an organization you were involved in. Based on your experience, you probably know that sometimes, despite the best efforts of even the greatest managers, conflicts arise. Conflicts must be addressed quickly or they can have a negative impact on your team.

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Thinking about conflict

Watch the following videos on Youtube, Mediating Employee Conflict and Conflict Resolution, to learn more about conflict in the workplace and possible steps you can take as a manager to resolve it.


Having reflected on conflict resolution in the workplace and viewed the video signposts, please share your thoughts on WENotes below.

For example:

  • My take-home message is ….
  • Conflict in the workplace is inevitable because…

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