PMAN102

  • Leading and managing people
  • Start
    • Start here
    • About
  • Course guide
    • Orientation
    • Course aims and learning outcomes
    • Syllabus
    • Setting up your learning journal
    • Recommended resources
    • Course developers
  • Interactions
    • Course announcements
    • Course feed
  • Learning pathways
    • Managing vs. Leading
    • The Happy Workforce
    • Conflict Resolution
    • The Changing Role of Human Resources Management

Conflict Resolution

1. Overview
2. Required reading
3. Identify signs of conflict
4. VideoQuiz
5. Matching
6. Start – Conflict Resolution challenge
7. Tasks – Conflict Resolution challenge
8. Outputs – Conflict Resolution challenge

Tasks – Conflict Resolution challenge

objectives

Completing the challenge

  1. Read Section 10.4 Conflict Management in Organizational Behavior available from Saylor Academy.
  2. Make notes about the different ways suggested to manage conflict.
  3. Consider the different conflict-handling styles.
  4. Reflect on the need to embrace conflict in certain situations and to attain certain goals.

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