Case study: Zappos

After reading the case study on Zappos, you should have a better idea of the possible ways that employers and managers can use to motivate their employees.

activity

Identify successful methods to motivate employees

Why do you think Zappos has earned a top spot in the list of best companies to work for?

Share your thoughts with your classmates by writing a blog post. Remember to tag (WordPress) or label (Blogger) your blog post using the course tag: Leading and Managing People/pman102/tag

For example, think about:

  • The elements that make Zappos a great employer.
  • What surprised you in the methods used by Zappos to motivate their employees.

Note that you can also record your reflections in a written journal, if you prefer, but sharing your insights with your classmates means that you can trigger a discussion that may lead to a deeper understanding as we can all benefit from each other’s experience.

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