Putting it all together

3. Start – Setting goals, objectives and measures challenge

4. Tasks – Setting goals, objectives and measures challenge

5. Outputs – Setting goals, objectives and measures challenge

6. Start – Planning and strategy challenge

7. Tasks – Planning and strategy challenge

8. Outputs – Planning and strategy challenge

9. Start – Decision-making challenge

10. Tasks – Decision-making challenge

11. Outputs – Decision-making challenge

12. Start – Managing the unknown challenge

13. Tasks – Managing the unknown challenge

14. Outputs – Managing the unknown challenge

Tasks – Setting goals, objectives and measures challenge

objectives

Completing the challenge

After reading the case study:

Select one example of a goal, one of an objective and one of a measure. Remember, you aren’t just looking for good examples but also trying to sort out where things might have gone wrong.
Reflect on whether the principles from your readings were properly or improperly applied at WorldCom to choose these goal, objective and measure.

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