Participants in this CCOM 102 course reside in different time zones. If you are taking this course as a cohort with a facilitator, we recommend that you follow the course in your own time zone. For example, Monday means your Monday and not the time zone where the lead facilitator is located.

Schedule summary

It is estimated that the five learning pathways will take about six, three, eleven, nine, and ten hours respectively. To enhance your learning, we suggest you do the recommended exercises in each course text reading. The text exercises offer a knowledge and skill building ladder as you progress through the course so this strategy can help you successfully complete the applied learning challenges.

Like the text readings and exercises, the other learning activities are also sequenced to progressively develop effective business communication knowledge, attitudes, and skills. You will be able to better understand and integrate your learning if you work through the learning resources in the order they are presented.

Session 0: Orientation

Dates – Prior to March 6, 2017

• Register on this course site by clicking on the user icon () in the site menu (optional).
• Familiarise yourself with the web site navigation.
• Review the overview, course aims and learning outcomes
• Create the accounts you will need for this course:
  • CCOM 102 General Forum (optional).
  • Learning Journal (optional).
• Complete the OERu new participant survey (optional).

Session 1

Dates – March 6, 2017 to March 12, 2017

Developing Business Presentations

• Overview and Objectives
• Planning, research and organization
• Public speaking myths and realities
• Discussion Forum: Public Speaking Strategies
• Overcoming communication barriers
• Government and business intercultural communication resources
• Start-Communication Style Flexing Challenge

AND

Presentations to Inform

• Overview and Objectives
• Informative speech goals and types
• Audience-centred communication
• Multiple Intelligence oasis
• Creating informative presentations
• Start-Informative Presentation Challenge

Session 2

Dates –
March 13, 2017 to March 19, 2017

Presentations to persuade

• Overview and Objectives
• Persuasion: what, why and how?
• Making an argument
• Ethical Communication
• Sample persuasive speech
• Elevator speech
• Start-Elevator Speech Challenge

Session 3

Dates – March 20, 2017 to March 26, 2017

Presentations to persuade

• Overview and Objectives
• Persuasion: what, why and how?
• Making an argument
• Ethical Communication
• Sample persuasive speech
• Elevator speech
• Start-Elevator Speech Challenge

Session 4

Dates – March 27, 2017 to April 2, 2017

Survey of Presentation Contexts

• Overview and Objectives
• Sound bites and quotables
• Telephone/VoIP communication
• Effective meetings
• Celebrations: toasts and roasts
• Media interviews
• Introducing a speaker
• Presenting and accepting awards
• Serving as a master of ceremonies
• Viral messages
• Start-Create a Soundbite Challenge