The questions which follow provide a basic knowledge test of selected concepts covered in this learning pathway: Stakeholder management.
The questions published at the end of each learning pathway are re-used for the knowledge test for learners interested in earning a digital badge or certificate of participation for the Role of the project manager (IPM101) micro-course. Please consult the Certify participation page for more information.
Indicate whether the following statements are true or false:
- Specific people or groups who have a stake in the outcome of the project are stakeholders
- True
- False
- No, stakeholders are people or groups who have an interest or concern in the outcome of the project.
- A project can have internal and external stakeholders
- Stakeholders are always positively affected by a project
- True
- No, sometimes they are negatively affected by a project e.g. the bridge project where closure of the bridges for upgrading significantly affected traffic which used the bridges.
- False
- The project sponsor is generally an executive in the organisation with the authority to assign resources and enforce decisions regarding the project
- True
- False
- No, the project sponsor generally is an executive with the authority to assign resources and enforce decisions.
- Identifying important stakeholders or their department’s function is not critical in the early stages of a project
- True
- No, it is critical to identify important stakeholders or their department’s function in the early stages of the project.
- False
Multiple choice questions
- What difficulties may you, as project manager, encounter in dealing with project team members (Select all that apply – there are three correct answers.):
- Because project team members are ‘borrowed’ and they don’t report to you, their priorities may be elsewhere
- They may be juggling many projects as well as their full-time job and have difficulty meeting deadlines
- Personality conflicts may arise
- Correct, these may be caused by differences in social style or values or they may be the result of some bad experience when people worked together in the past.
- They may prioritise the project over their other work
- Incorrect. This is an issue for their line manager, not you as project manager.
- It’s the project manager’s responsibility to understand stakeholder conflicts and try to resolve them. A good rule is that when in doubt, stakeholder conflicts should always be resolved in favour of:
- The customer.
- Management.
- The project team.
- Your manager
- Which of these are stakeholders of a project? (Select all that apply – there are three correct answers.):
- The customer, subcontractors, and suppliers
- The project manager, project team members, and managers from other departments in the organization
- External customers
- An executive in the organisation
- Incorrect. This is usually the project sponsor
- If you need to keep top management informed about your project which of these suggestions will be of help? (Select all that apply – there are three correct answers.):
- Ask top management associated with your project for their information reporting needs and frequency
- Develop in-depth plans and major milestones that must be approved by top management during the planning and design phases of the project
- Develop a status reporting methodology to be distributed on a scheduled basis
- Keep them informed of project risks and potential impacts only when it is critical
- Incorrect. Top management should be informed of risks and impacts at all times.
The questions which follow provide a basic knowledge test of selected concepts covered in this learning pathway: Stakeholder management.
The questions published at the end of each learning pathway are re-used for the knowledge test for learners interested in earning a digital badge or certificate of participation for the Role of the project manager (IPM101) micro-course. Please consult the Certify participation page for more information.
True - false questions
Indicate whether the following statements are true or false:
Multiple choice questions