- Select an online tool for review
- Describe your intended purpose or application for the tool (for example, learning or work related). Be specific.
- Complete the review by considering the questions listed below.
The review tasks are grouped into three main areas:
- Who owns the tool?
- Who is the tool maker or CEO?
- What are their politics? Does that matter?
- What is the tool’s history?
- How do they market themselves?
- How does the company generate revenue?
- What is their market positioning / point of difference?
- Who are the competitors?
- What do others say about the product? Are these sources reliable?
Terms of service
- What are the terms of service? Are they easy to find?
- What personal data is required to use the tool (username, real names, email, date of birth etc)?
- Who owns the data?
- How is the data protected?
- Where is the data housed?
- What flexibility do users have to be anonymous?
- Does the tool support open licensing of user generated content?
- How is copyright infringement managed?
- How is user generated content distributed by the company? What license does the user give the company for distributing to third parties?
- Can users delete their accounts or leave the service?
- Can users export their data? What export formats are supported?
- How is personal information managed?
- Can information be shared with third parties, and if so under what conditions?
- Can the company terminate a users account? Under what conditions?
- How are the changes to the terms of service managed?
Fit for purpose
- Is the tool suitable for the stated purpose?
- How does the design of the tool influence what users can do with the tool?
- Does the tool provide support resources and or help tutorials?
- Search the web to find out if others provide help and advice on using the tool (for example Youtube, blog posts etc.)
- What are the implications or opportunities of the tool to support learning in a digital age?