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The questions which follow provide a basic knowledge test of selected concepts covered in this learning pathway: Digital practices in the workplace.

The questions published at the end of each learning pathway are re-used for the knowledge test for learners interested in earning a digital badge or certificate of participation for the Digital citizenship (LiDA102) micro-course. Please consult the Certify participation page for more information.


True - false questions

Indicate whether the following statements are true or false:

  • You can join any group you want on LinkedIn just by clicking on ‘follow’.
    • True
      • Incorrect. You need to click ‘ask to join’ – then a group member or manager will decide whether to accept your request. Alternatively, if you have been sent an invitation by a group member or manager, you can respond to that.
    • False
      • Correct.
  • 2017 was the first year in which income from streaming music exceeded income from sales of physical formats of music such as CDs.
    • True
      • Correct.
    • False
      • Incorrect. Check out the readings on the ‘Technology and change’ page in this learning pathway to learn more.
  • Artificial intelligence can be defined as the theory and development of computer systems able to perform tasks normally requiring human intelligence.
    • True
      • Correct.
    • False
      • Incorrect. Look back at the ‘Artificial intelligence’ page in this learning pathway to find out more.
  • Automation cannot replace humans in the tasks carried out by highly skilled professionals roles such as lawyers and doctors.
    • True
      • Incorrect. Check out the resources on the ‘Jobs and automation’ page of this learning pathway.
    • False
      • Correct.


Multiple choice questions

  • Which one of the following is PRIMARILY a professional networking site?
    • Facebook
      • No – do an internet search for ‘What is Facebook’ to get a brief description of its purpose.
    • Reddit
      • No – do an internet search for ‘What is Reddit’ to get a brief description of its purpose.
    • Twitter
      • No – do an internet search for ‘What is Twitter’ to get a brief description of its purpose.
    • LinkedIn
      • That’s right. It describes its mission as being to ‘connect the world’s professionals to make them more productive and successful’.
  • Which THREE of the following are advantages of engaging in social media in a professional context? (Select all that apply.)
    • You can put out ideas to test on others who are experienced in the same field
      • That’s right.
    • It’s a safe space outside of your employer’s control where you can express your personal views about your field of work and/or your workplace
      • No. Posts on social media can spread much more widely than you expect, with risks to your own reputation and that of your employer. Also, many employers have social media policies which employees must follow, even when they are posting in their personal capacity.
    • You can share good practice with others in your profession
      • That’s right – this is a good use of social media.
    • You are part of a global network of people who are working and/or learning in similar professions to yours
      • You’re right. This gives you the opportunity to see many more different perspectives and ideas than if you just discuss with colleagues in your own workplace or locality.
  • Which of the following are true statements about the impact of digital technology on the newspaper industry? (There are two correct answers – Select all that apply.)
    • Newspapers now get as much advertising revenue from their online sites as they used to get from their print editions
      • No – a lot of advertising that used to be in printed newspapers has been moved to different online sites, resulting in a significant loss of advertising revenue for the newspaper industry.
    • Newspapers can now encourage readers to share individual articles with friends
      • That’s right – links to social media sites make this easy. This was much harder with printed newspapers.
    • Technology has enabled ‘citizen journalists’ to complement the work of paid journalists
      • Yes. Some people see this as a threat to traditional, professional journalism but others see it as a useful additional source of news, particularly to get first-hand accounts.
    • Only the medium has changed with online newspapers – the style of writing and reporting has not needed to change
      • This is not true. For example, newspaper articles now need to be presented in ways that work well on a digital user interface, and can include multi-media resources such as interactive maps and video, instead of just text and static images.
  • Which of the following statements are supported by the resources provided on ‘Jobs and automation’? (Select all that apply – there are two correct answers.)
    • Often advances in technology do not make a significant difference in the world until some years after they have been invented, when the price starts coming down and the technology becomes more widely available
      • True. This was the case for personal computers, for example.
    • Humans will always do a better job than a machine – it is just cost that is driving the advance of technology
      • No – it is argued, for example, that driverless vehicles are safer than human drivers because they are not affected by distractions, emotion or tiredness.
    • New types of job will always emerge to replace the ones made obsolete by technology and automation
      • No – the video ‘Humans need not apply’ argues that relatively few new types of work for humans are emerging, compared with the rate at which machines are replacing tasks previously done by humans.
    • The digital revolution we are currently experiencing is significantly different from the industrial revolution, because technology is now beginning to replace not just human muscles, but human minds
      • True. Several examples are given in the resources.